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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Melissa Allred

July 31, 2025

5  out of  5
rating by Melissa Allred
"I absolutely love Chris Buich Location here in Santa Cruz, California! I am a longtime client and have been nothing but pleased with my experiences through State Farm!"
We responded:
"We are so blessed to serve our longtime customers like you! Thank you for your support and loyalty, we're so happy to serve you for all your insurance and financial services needs 🙏"
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karla loaiza

July 28, 2025

5  out of  5
rating by karla loaiza
"Yajaira was very knowledgeable and very helpful"
We responded:
"Wonderful news! Fast, reliable and professional. We're so grateful to serve you for your insurance needs!"
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Ryan Nelson

July 18, 2025

5  out of  5
rating by Ryan Nelson
"State Farm Review • as of July 2025 +Read if you have an off-road vehicle with customizations Company: - Very Favorable & Competitive Rates across the industry **Just spent a lot of time talking comparisons with competitors down to the itemized expenses for each coverage area. (Progressive/AllState/Geico/USAA/Farmers) Geico was the closest favorable alternative; but lacked transparency on (1) coverage feature that tilted my decision to StateFarm. Not only that; but my State-Farm agent is hard to beat on quality and reliability. Which in this industry— has a TON of value. Branch: - Strong Customer Service Quality - Easily Accessible Agent: ** Ask for: Yajahira (Hands Down) + Off-Road Vehicles: - State Farm will cover incident protection if you have collision insurance on your vehicle customizations without changing your premium amounts. You just need to provide proof of purchase posts-accident & photo evidence that it was an item secured to the vehicle ahead of the incident being reported. (This is a big sell and win for State-Farm). **I inquired with Geico on this, they do over coverage protection but would not disclose how it would affect the policy premiums until after I signed up with them)."
We responded:
"We are extremely pleased and proud to have met your 5 Star ⭐✨ mark for service! Thank you for allowing us to serve you for all your insurance needs 🙏"
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Devin Stires

July 18, 2025

5  out of  5
rating by Devin Stires
"Mariana and their team have been really helpful figuring out my insurance and finding the best fit for me. They’ve been willing to work with unique situations, multiple policies, and multiple vehicles."
We responded:
"We are here to serve for all your insurance and financial services needs 🙏. Thanks for shouting us out and for helping us to create a connection with you."
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Gael Leyva

July 9, 2025

5  out of  5
rating by Gael Leyva
"Recently bought a 2020 Supra and got quoted a ridiculous price at my previous insurance (AAA), came to State Farm and was greeted by David who explained everything perfectly, made sure I knew everything about my policy, and was also really helpful. 100% recommend if you’re looking for affordable auto insurance!"
We responded:
"This is amazing, we love to serve! Grateful would could help with your auto insurance, we are here for all your insurance and financial services needs 🙏"
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J S

June 19, 2025

5  out of  5
rating by J S
"Best insurance experience of a lifetime! We contacted for car insurance & eventually life insurance also. Outstanding customer service with genuine connection that feels like extended family. Others I contacted had none of this. Everyone I’ve ever dealt with at this office has been friendly, kind, knowledgeable & provided extremely personalized service & information even in difficult circumstance. They spend time, are patient, attend details, listen. They find unique, tailored solutions for situations & budgets. We live miles away but this office will always be our insurance company. Can’t thank them enough."
We responded:
"Wow, wow, wow! What an amazing recognition of our dedication to professional service and family friendly relationships! We're so grateful to be able to serve you for all your insurance and financial services needs 🙏"
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Cesar Eduardo Ibarra medrano

June 12, 2025

5  out of  5
rating by Cesar Eduardo Ibarra medrano
"Spoke with Fernanda Oralia Martynez, she was able to answer my questions concerning my policy. Highly recommend speaking with her. she was very professional and knowledgeable."
We responded:
"We strive to serve our customers with professionalism and to welcome like family. Thanks for recognizing our efforts to serve you for all your insurance and financial services needs 🙏"
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Jorge Zarate

June 10, 2025

5  out of  5
rating by Jorge Zarate
"Outstanding customer service every time ,"
We responded:
"We are honored to serve you for all your insurance and financial services needs 🙏"
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Ruchi Parihaar

June 10, 2025

5  out of  5
rating by Ruchi Parihaar
"Thank you, Chris. The customer experience was excellent. I got a great rate and had a courteous and smooth auto insurance buying experience. Thanks, Ruchi"
We responded:
"He is awesome! Thanks for saying so. Glad yo hear your auto insurance needs were met so smoothly 👌 "
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Leila Lyke

June 10, 2025

5  out of  5
rating by Leila Lyke
"Nicki was amazing helping remove a nonopt truck and helping me get the best price on insurance for a second vehicle that I have. Very polite and returned phone calls within a reasonable timeframe."
We responded:
"We're so grateful for the opportunity to serve you for all your insurance and financial services needs 🙏. We agree that Nicki is a true professional! "
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Brad Russell

June 9, 2025

5  out of  5
rating by Brad Russell
"I’ve had very good service and the team at Chris’s office are outstanding"
We responded:
"I'm quite pleased my team is meeting expectations! We're honored to serve you for all your insurance and financial services needs 🙏"
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Maria L Valdez

June 7, 2025

5  out of  5
rating by Maria L Valdez
"I have my home and several cars insured with Chris Buich. State Farm insurance. I live in Arizona and I’m still able to insurance with this California agency. Price is reasonable. Great customer service Fernanda is very helpful."
We responded:
"Wow, we're so grateful for the recognition of our service! We're blessed to serve in CA, AZ, NV, and OR for all your insurance and financial services needs 🙏"
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Alex Gomez

June 6, 2025

5  out of  5
rating by Alex Gomez
"Buen servicio. Ágil y atento lo recomiendo"
We responded:
"We're so grateful to serve you for all your insurance and financial services needs 🙏"
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joel rodriguez

May 30, 2025

5  out of  5
rating by joel rodriguez
"Fernanda was polite and good work"
We responded:
"Professional and courteous insurance service! Thanks for trusting us to serve your family for all your insurance and financial services needs 🙏"
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Andres Ayala

May 30, 2025

5  out of  5
rating by Andres Ayala
"Great costumer service from Fernanda Olaria assisted me with my auto policy"
We responded:
"We are proud to provide professional, personalized services for our customers insurance and financial services needs 🙏"
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Vickie Reichardt

May 29, 2025

5  out of  5
rating by Vickie Reichardt
"They were very helpful and easy to work with a pleasure, especially. F. Martinez."
We responded:
"We pride ourselves in effective communication and service for all your insurance and financial services needs 🙏"
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Elpidio Cruz

May 29, 2025

5  out of  5
rating by Elpidio Cruz
"Fernanda is a very professional at her position in her job, clearly understand help people out offers various options she a great person….."
We responded:
"This is such an honor to hear! We strive to serve our customers for all their insurance and financial services needs 🙏"
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Armando Diaz

May 28, 2025

5  out of  5
rating by Armando Diaz
"Great service . Great discounts to Hank you"
We responded:
"We love to serve you for all your insurance and financial services needs 🙏"
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Ben Judilla (Devilish Guy)

May 28, 2025

5  out of  5
rating by Ben Judilla (Devilish Guy)
"Always a pleasant customer experience, knowledgeable staff and always helpful."
We responded:
"Pleasant, knowledgeable, and helpful! Couldn't have said it better myself. Thank you for the shout out and we are honored to serve you for all your insurance and financial services needs 🙏"
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Angela Bartels

May 21, 2025

5  out of  5
rating by Angela Bartels
"Always answer phone very helpful detailed and handled my questions and concerns immediately never have any problems. The best ty much Calls back. Stayed with company when we moved from different states. David has been the best ty appreciate you"
We responded:
"Thank you, Angela, and we're so glad you're a part of OUR State Farm family."
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Maria Gutierrez

May 19, 2025

5  out of  5
rating by Maria Gutierrez
"Great services and love the follow ups as continuous customer. Thank you to all the staff. 🤗"
We responded:
"We love serving you for all your insurance and financial services needs 🙏"
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Francisco Nunez

May 16, 2025

5  out of  5
rating by Francisco Nunez
"Been a customer with State Farm for over 37 years, started with the late Villafranca and now with Chris Buich. The professionalism and helpfulness in the office is top notch."
We responded:
"Wow, we're so humbled to continue to serve a lifelong customer! Thanks for trusting us with all your insurance and financial services needs 🙏"
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Mario

May 15, 2025

5  out of  5
rating by Mario
"Details of my experience with State farm has been nothing but great! Always being able to speak with someone at any giving time and not being left on hold or speaking to a machine which makes it a lot easier! I always recommend State farm to people for insurance or as for myself liability insurance! It is your best option take care and use wisdom."
We responded:
"We strive to provide local, family style services with the brand name of the big guys! Thanks for trusting us with all your insurance and financial services needs 🙏"
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Wayne

May 14, 2025

5  out of  5
rating by Wayne
"They are the best, remember the name.(Chris Buich - State Farm)"
We responded:
"Heyyyy! We're so happy to serve you for all your insurance and financial services needs 🙏"
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Rosie Martinez

May 13, 2025

5  out of  5
rating by Rosie Martinez
"Servicio excelente! Interés personal y muy profesionales todos los agentes."
We responded:
"We are incredibly pleased to serve you for all your insurance and financial services needs 🙏 Thanks for being part of our State Farm Agency family 😁"