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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Alison Pepper

Alison Pepper

September 16, 2025

5  out of  5
rating by Alison Pepper
"We had our periodic insurance review with David. He took time to get to know our family and what is important to us. David knows his stuff and was able to dispell inaccuracies and trim unnecessary items so that we are confident that our insurance has our family and home well protected at a cost that is reasonable for us. Great service with a smart personable agent!!"
We responded:
"This is a wonderful testament to David's care and professionalism! Thank for trusting us to serve you for all your insurance and financial services needs 🙏"
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Sam Kahn

September 13, 2025

5  out of  5
rating by Sam Kahn
"David G is great to work with!!!"
We responded:
"David is a master at his craft! Thank you for trusting us with all your insurance and financial services needs 🙏"
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Rhonda Guerrero

September 12, 2025

5  out of  5
rating by Rhonda Guerrero
"I have been very pleased with the professional way all the staff have answered questions but still have a very friendly way of doing it. So far, we have only needed them once for a claim on our car for windshield replacement and it was done quickly."
We responded:
"We strive to build relationships with our customers through education and caring! Thank you for recognizing our efforts and trusting us with all your insurance and financial services needs 🙌"
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Ronaldo Marcos

September 11, 2025

5  out of  5
rating by Ronaldo Marcos
"I spoke with david for a couple of days n i get all the information so easy. M happy @ statefarm ins comp with the help of david. Thank you so much david for the big help."
We responded:
"Right on, David! Thanks for recognizing David's commitment to serving you for all your insurance and financial services needs 🙏"
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Scot Charland

September 10, 2025

5  out of  5
rating by Scot Charland
"Everyone was helpful and nice. I was able to get the job done with very few hiccups."
We responded:
"Thank you so much for your kindness! We're grateful to serve you for your State Farm Auto insurance!!"
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Benjamin Abihay

September 3, 2025

5  out of  5
rating by Benjamin Abihay
"Ashley was so helpful and clear."
We responded:
"Let's us know how we can improve to 5 stars !"
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Melissa Allred

July 31, 2025

5  out of  5
rating by Melissa Allred
"I absolutely love Chris Buich Location here in Santa Cruz, California! I am a longtime client and have been nothing but pleased with my experiences through State Farm!"
We responded:
"We are so blessed to serve our longtime customers like you! Thank you for your support and loyalty, we're so happy to serve you for all your insurance and financial services needs 🙏"
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karla loaiza

July 28, 2025

5  out of  5
rating by karla loaiza
"Yajaira was very knowledgeable and very helpful"
We responded:
"Wonderful news! Fast, reliable and professional. We're so grateful to serve you for your insurance needs!"
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Ryan Nelson

July 18, 2025

5  out of  5
rating by Ryan Nelson
"State Farm Review • as of July 2025 +Read if you have an off-road vehicle with customizations Company: - Very Favorable & Competitive Rates across the industry **Just spent a lot of time talking comparisons with competitors down to the itemized expenses for each coverage area. (Progressive/AllState/Geico/USAA/Farmers) Geico was the closest favorable alternative; but lacked transparency on (1) coverage feature that tilted my decision to StateFarm. Not only that; but my State-Farm agent is hard to beat on quality and reliability. Which in this industry— has a TON of value. Branch: - Strong Customer Service Quality - Easily Accessible Agent: ** Ask for: Yajahira (Hands Down) + Off-Road Vehicles: - State Farm will cover incident protection if you have collision insurance on your vehicle customizations without changing your premium amounts. You just need to provide proof of purchase posts-accident & photo evidence that it was an item secured to the vehicle ahead of the incident being reported. (This is a big sell and win for State-Farm). **I inquired with Geico on this, they do over coverage protection but would not disclose how it would affect the policy premiums until after I signed up with them)."
We responded:
"We are extremely pleased and proud to have met your 5 Star ⭐✨ mark for service! Thank you for allowing us to serve you for all your insurance needs 🙏"
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Devin Stires

July 18, 2025

5  out of  5
rating by Devin Stires
"Mariana and their team have been really helpful figuring out my insurance and finding the best fit for me. They’ve been willing to work with unique situations, multiple policies, and multiple vehicles."
We responded:
"We are here to serve for all your insurance and financial services needs 🙏. Thanks for shouting us out and for helping us to create a connection with you."
Profile photo of Gael Leyva

Gael Leyva

July 9, 2025

5  out of  5
rating by Gael Leyva
"Recently bought a 2020 Supra and got quoted a ridiculous price at my previous insurance (AAA), came to State Farm and was greeted by David who explained everything perfectly, made sure I knew everything about my policy, and was also really helpful. 100% recommend if you’re looking for affordable auto insurance!"
We responded:
"This is amazing, we love to serve! Grateful would could help with your auto insurance, we are here for all your insurance and financial services needs 🙏"
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J S

June 19, 2025

5  out of  5
rating by J S
"Best insurance experience of a lifetime! We contacted for car insurance & eventually life insurance also. Outstanding customer service with genuine connection that feels like extended family. Others I contacted had none of this. Everyone I’ve ever dealt with at this office has been friendly, kind, knowledgeable & provided extremely personalized service & information even in difficult circumstance. They spend time, are patient, attend details, listen. They find unique, tailored solutions for situations & budgets. We live miles away but this office will always be our insurance company. Can’t thank them enough."
We responded:
"Wow, wow, wow! What an amazing recognition of our dedication to professional service and family friendly relationships! We're so grateful to be able to serve you for all your insurance and financial services needs 🙏"
Profile photo of Cesar Eduardo Ibarra medrano

Cesar Eduardo Ibarra medrano

June 12, 2025

5  out of  5
rating by Cesar Eduardo Ibarra medrano
"Spoke with Fernanda Oralia Martynez, she was able to answer my questions concerning my policy. Highly recommend speaking with her. she was very professional and knowledgeable."
We responded:
"We strive to serve our customers with professionalism and to welcome like family. Thanks for recognizing our efforts to serve you for all your insurance and financial services needs 🙏"
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Jorge Zarate

June 10, 2025

5  out of  5
rating by Jorge Zarate
"Outstanding customer service every time ,"
We responded:
"We are honored to serve you for all your insurance and financial services needs 🙏"
Profile photo of Ruchi Parihaar

Ruchi Parihaar

June 10, 2025

5  out of  5
rating by Ruchi Parihaar
"Thank you, Chris. The customer experience was excellent. I got a great rate and had a courteous and smooth auto insurance buying experience. Thanks, Ruchi"
We responded:
"He is awesome! Thanks for saying so. Glad yo hear your auto insurance needs were met so smoothly 👌 "
Profile photo of Leila Lyke

Leila Lyke

June 10, 2025

5  out of  5
rating by Leila Lyke
"Nicki was amazing helping remove a nonopt truck and helping me get the best price on insurance for a second vehicle that I have. Very polite and returned phone calls within a reasonable timeframe."
We responded:
"We're so grateful for the opportunity to serve you for all your insurance and financial services needs 🙏. We agree that Nicki is a true professional! "
Profile photo of Brad Russell

Brad Russell

June 9, 2025

5  out of  5
rating by Brad Russell
"I’ve had very good service and the team at Chris’s office are outstanding"
We responded:
"I'm quite pleased my team is meeting expectations! We're honored to serve you for all your insurance and financial services needs 🙏"
Profile photo of Maria L Valdez

Maria L Valdez

June 7, 2025

5  out of  5
rating by Maria L Valdez
"I have my home and several cars insured with Chris Buich. State Farm insurance. I live in Arizona and I’m still able to insurance with this California agency. Price is reasonable. Great customer service Fernanda is very helpful."
We responded:
"Wow, we're so grateful for the recognition of our service! We're blessed to serve in CA, AZ, NV, and OR for all your insurance and financial services needs 🙏"
Profile photo of Alex Gomez

Alex Gomez

June 6, 2025

5  out of  5
rating by Alex Gomez
"Buen servicio. Ágil y atento lo recomiendo"
We responded:
"We're so grateful to serve you for all your insurance and financial services needs 🙏"
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joel rodriguez

May 30, 2025

5  out of  5
rating by joel rodriguez
"Fernanda was polite and good work"
We responded:
"Professional and courteous insurance service! Thanks for trusting us to serve your family for all your insurance and financial services needs 🙏"
Profile photo of Andres Ayala

Andres Ayala

May 30, 2025

5  out of  5
rating by Andres Ayala
"Great costumer service from Fernanda Olaria assisted me with my auto policy"
We responded:
"We are proud to provide professional, personalized services for our customers insurance and financial services needs 🙏"
Profile photo of Vickie Reichardt

Vickie Reichardt

May 29, 2025

5  out of  5
rating by Vickie Reichardt
"They were very helpful and easy to work with a pleasure, especially. F. Martinez."
We responded:
"We pride ourselves in effective communication and service for all your insurance and financial services needs 🙏"
Profile photo of Elpidio Cruz

Elpidio Cruz

May 29, 2025

5  out of  5
rating by Elpidio Cruz
"Fernanda is a very professional at her position in her job, clearly understand help people out offers various options she a great person….."
We responded:
"This is such an honor to hear! We strive to serve our customers for all their insurance and financial services needs 🙏"
Profile photo of Armando Diaz

Armando Diaz

May 28, 2025

5  out of  5
rating by Armando Diaz
"Great service . Great discounts to Hank you"
We responded:
"We love to serve you for all your insurance and financial services needs 🙏"
Profile photo of Ben Judilla (Devilish Guy)

Ben Judilla (Devilish Guy)

May 28, 2025

5  out of  5
rating by Ben Judilla (Devilish Guy)
"Always a pleasant customer experience, knowledgeable staff and always helpful."
We responded:
"Pleasant, knowledgeable, and helpful! Couldn't have said it better myself. Thank you for the shout out and we are honored to serve you for all your insurance and financial services needs 🙏"