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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Ruth Coffin

December 1, 2023

5  out of  5 rating by Ruth Coffin
"Great customer service!"

Allison Rice

November 30, 2023

5  out of  5 rating by Allison Rice
"Cindy Weigelt is the agent we chose at Chris Buich's State Farm Insurance Agency in Santa Cruz, CA. She is exceptional! Cindy is pleasant, knowledgeable, professional, and timely. She either answers her calls immediately, or calls back in a very timely manner. She helped guide my husband and I through the insurance process expertly. We could not be more pleased with her service as our agent and I would recommend Cindy to anyone! Allison Rice, Santa Cruz CA."

Beth Egelhofer

November 28, 2023

5  out of  5 rating by Beth Egelhofer
"Cindy is always responsive in good time when I have emailed or left a message. I appreciate the prompt response as there can be high anxiety surrounding home insurance coverage these days, and she always puts my mind at ease. Thank you for this.."

C Batacan

November 19, 2023

5  out of  5 rating by C Batacan
"Cindy's customer service is outstanding. If there was a sixth or seventh star, she would get them too. Thank you Cindy."

Lisa Stieber

November 17, 2023

5  out of  5 rating by Lisa Stieber
"Great customer service"

Steve Nitz

November 11, 2023

5  out of  5 rating by Steve Nitz
"Fantastic experience with this agency! They not only gave me a great rate, they were very thorough, helpful, and knowledgeable! I would highly recommend!"

Serhat Selçuk Bucak

September 22, 2023

5  out of  5 rating by Serhat Selçuk Bucak
"Very responsive office. They also check with you at least yearly. Unfortunately this has not something I have experienced with some other agents in the past."
Profile photo of todd bot

todd bot

August 25, 2023

5  out of  5 rating by todd bot
"GREAT things to say about State Farm Agent Chris Buich and his team! Especially, Cindy! State Farm is not the cheapest, but you get what you pay 4 and my family has been happy with the results from his teams efforts."

Ashley Bayman

July 21, 2023

5  out of  5 rating by Ashley Bayman
"Chris and his team are some of the most responsive, thoughtful, and caring insurance agents I have worked with. I have been with them for almost six years now, and am extremely satisfied by their help and support."

Ali Mullen

July 11, 2023

5  out of  5 rating by Ali Mullen
"Hands down the friendliest office staff to work with. Always very quick and helpful!"

Edgar Aguilar

July 11, 2023

5  out of  5 rating by Edgar Aguilar
"I’m so happy with the service provided by Mariana Mendez, she when above and beyond to get my claim settle and was great by her having my back when I need it to speck with the dealer that was taking care of my SUV, Can express my gratitude enough to Mariana for everything she did for me, appreciated. Even after two months, I continue to be highly impressed by the exceptional service rendered by Mariana Mendez. Her dedication and determination to settle my claim went above and beyond my expectations. Moreover, her unwavering support in liaising with the dealer responsible for my SUV was truly worthy of praise. I am immensely grateful to Mariana for everything she did for me, and words cannot adequately express my appreciation. Her efforts have left a lasting positive impression, and I am truly grateful for her outstanding service."

Willy Wonka

June 20, 2023

5  out of  5 rating by Willy Wonka
"Always great service, very competitive pricing, and prompt follow-up with questions."

Thierry Bernard Thaure

June 5, 2023

5  out of  5 rating by Thierry Bernard Thaure
"Great team - always available to help solve problems - 7 days per week and off hours"

Robert Morris

June 1, 2023

5  out of  5 rating by Robert Morris
"Cindy Weigelt should live on Olympus with the other gods and goddesses. I've managed thousands of people and been on the Board of a publicly traded company: She IS the real deal: Professional, courteous, listens very well and knows her topic - Perfectly. She just is thee best!"

Barry Roche

May 1, 2023

5  out of  5 rating by Barry Roche
"It is very nice to have the same person answering the phone each time you call. Makes it a lot more personal. Thank you for all you do."

michael howard

April 25, 2023

5  out of  5 rating by michael howard
"Always have been quick to get back to me and very helpful"

Fabio Cerdeiral

April 19, 2023

5  out of  5 rating by Fabio Cerdeiral
"Great agent! Above and beyond service and attention! Chris will make sure to understand all your needs before offering any services and not only get what you need but also suggest how to save money and get better coverage! Super recommend."

sean haight

April 16, 2023

5  out of  5 rating by sean haight
"Amber was fantastic getting us set up with our new homeowners insurance."

DR R DARCEY

April 8, 2023

5  out of  5 rating by DR R DARCEY
"OhMyGoodness, Cindy was professional, friendly and very helpful. Thank you to Chris Buich State Farm"

Linette Antonia

April 6, 2023

5  out of  5 rating by Linette Antonia
"I Would like to Thank Jose for the numerous phone calls, emails and texts helping me to figure out why my insurance policy wasn’t being updated at M & T Bank who holds my mortgage Jose was able to trace the broken link that the Declaration Page was not being sent to the correct address in Ohio but was instead sent to Washington! Which caused my mortgage company to take out a premium Insurance on the house! They never received the declaration page needed to prove I was paying for insurance through May 2022 until May 2023! Jose spent hours finding out the error and I am so Thankful for his professionalism, patience during my upset and continued kindness and time to help me as I had been paying Double to both State Farm and through my Escrow Account with higher mortgage payments! I am nearing 70 years old and all this was very confusing for me. I look forward to continuing with State Farm knowing the personalized relationship I have been able to build with Jose gives me the confidence that my home coverage needs will be taken care of. He is currently helping me to transfer my auto insurance to State Farm from Farmers Insurance. Again, Thank you Linette Antonia"

Sarah Ocean

April 5, 2023

5  out of  5 rating by Sarah Ocean
"Mariana is always such a wonderful help, she is very professional and knows how to do her job amazingly. She always follows up when necessary and makes sure we are taken care of!"

Pat Law

March 14, 2023

5  out of  5 rating by Pat Law
"No issues so far. Great beach location. ⛱️ thanks for the bday and Christmas (happy holiday) cards."

Archna Madan

February 22, 2023

5  out of  5 rating by Archna Madan
"Cindy was the best in handling business quickly, excellence in communicating concerns and policy... transparent. Alleviated so much pressure. I recommend State Farm!"

Emily James

January 6, 2023

5  out of  5 rating by Emily James
"Chris' staff is prompt, friendly, helpful, and exactly who you think of when you think of a neighborly crew. Thanks a million!"

Cole Harder

November 18, 2022

5  out of  5 rating by Cole Harder
"Cindy was super helpful and made it really easy to get my policy established. It's high quality service with a smile."